How to Evaluate Litigation AI: The Questions to Ask Any Vendor

· By SNT Counsel

The questions to ask any vendor

Every vendor demos well. These are the questions that separate a demo from a system you can defend in a filing. We answer all of them here — the ones we've proven inside live matters, and the ones guaranteed by how the system is built. Ask every vendor the same list.

Proven in live matters

Not demos. Things SNT Counsel has done inside real cases — described generically; the capability is the point.

  1. When a witness contradicts the record mid-testimony, what happens — and has it actually happened in a live matter?

    Answered in a live matter — Yes — it has. In a live international criminal trial, against 200 GB of body-worn camera, SNT Counsel flagged the inconsistency in real time as the witness answered. Counsel decided what to carry into cross.

  2. Will it flag what's missing from a production — before anyone asks it to look?

    Answered in a live matter — Yes. A former federal prosecutor, on a matter pending in federal court, was working in SNT Counsel when it surfaced files missing from a production — a gap no one had asked it to find.

  3. Can it search the record in one language and hand back the source in another?

    Answered in a live matter — Yes. On a cross-border matter with a record in two languages, counsel prompted in English and it returned the responsive document whatever language it lived in — cited to the source.

Guaranteed by design

How the system is built — the same answer on every matter, not a one-off.

  1. Can it search the video itself — the way it searches a PDF, not just a transcript of it?

    By design — Yes. SNT Counsel works footage as evidence, not a text stand-in — the same retrieval that runs across documents, email, chat, and phone extractions runs across the video. In one live trial that meant 200 GB of body-worn camera.

  2. Does it hold the whole matter, or a sample of it?

    By design — The whole matter. Every file becomes one deduplicated, cited record whatever the size — documents, email, chat exports, phone extractions, footage. Nothing relevant is left outside the record because it was too big or the wrong format.

  3. When the record doesn't support a claim, what does it do then?

    By design — It says so. Every answer traces to a specific part of your record; when the record doesn't support a claim, SNT Counsel marks it unverified rather than inventing an answer.

  4. Can you export a filing where every citation points to a real, checkable source in the record?

    By design — Every citation resolves to a real source in your record — it can't invent one. A filing exports with citations counsel can stand behind: each one points to a real document in the matter, before the court.

  5. How does it hold up under a protective order — and can you see how?

    By design — SNT Counsel runs inside your protective-order posture with privilege-grade isolation — your record stays yours, walled from every other matter and every other client. Ask every vendor to show you exactly how theirs does.

How to use this list

We never name a competitor. We just supply the questions — and answer them. Put the same eight to every vendor you evaluate, and ask for the answer in the form that matters: not a slide, but the moment it happened in a live matter, or the design decision that guarantees it on every matter.

If you want to see the answers on your own record rather than ours, book a private walkthrough for your litigation team.